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Shipping and Returns

SHIPPING AND DELIVERY

 

Due to widespread transportation cancellations and restrictions within the International Postal Service, we have temporarily suspended the option to ship outside of the United States and Canada. We sincerely apologize for any inconvenience this may cause and thank you for your understanding during these unprecedented times.

 

How do you ship?

We ship USPS and UPS.

When do you ship?

We typically ship the same day and delivery estimates are provided at checkout once you enter your shipping information.

How long does it take to get to me?

Delivery estimates are estimated by USPS and UPS. Please note these are not guaranteed delivery dates.

How much does shipping cost?

Shipping costs are based on the total weight of the item(s) ordered according to your preferred shipping method.  

Feel free to Contact Us if you have any additional questions!

 

RETURNS

 

How can I return/exchange my purchase?

We want you to be 100% satisfied with our products. We will accept returns and exchanges within 14 days of receipt of product(s). For exchanges, we will issue a store credit which can be used on your next purchase. 

Conditions of returns and exchanges:
  • The product has to be unopened, unused and undamaged.
  • The product must be returned before refunds/exchanges are issued.
  • You pay the return shipping cost.
  • Shipping and handling charges are non-refundable.

I received the wrong product.

This has not happened before, but it if we mistakenly sent you the wrong product then please email us within 14 days and we will ship the correct product immediately with free shipping. We will refund the return shipping cost once the incorrect product(s) has been received.

Use original packaging materials if possible. Please pack carefully so that products are protected.

Feel free to Contact Us if you have any additional questions!

 

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